Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: January 15, 2025
Information We Collect
When you interact with omorivalent's budget approval workflow platform, we collect various types of information to provide you with our services. This includes information you provide directly and information we collect automatically through your use of our platform.
Personal Information You Provide
- Account registration details including name, email address, and company information
- Contact information when you reach out to our support team
- Financial workflow data and budget approval records you input into our system
- Communication preferences and profile settings
- Feedback and survey responses you choose to share with us
Automatically Collected Information
Our systems automatically collect certain information when you use our platform, including IP addresses, browser types, device information, and usage patterns. This helps us maintain security and improve our services.
How We Use Your Information
We use your personal information primarily to deliver our budget approval workflow services and enhance your experience on our platform. Every piece of data we collect serves a specific purpose in helping you manage your financial processes more effectively.
- Providing and maintaining our budget approval workflow platform
- Processing your transactions and managing your account
- Sending important service updates and security notifications
- Improving our platform features based on usage analytics
- Responding to your support requests and inquiries
- Complying with legal obligations under Australian privacy law
Important: We never sell your personal information to third parties. Your data is used solely to provide our services and improve your experience with omorivalent's platform.
Information Sharing and Disclosure
omorivalent takes a conservative approach to sharing your information. We only share personal data in limited circumstances, always with your interests and privacy in mind.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These include cloud hosting providers, email service providers, and payment processors. All service providers are bound by strict confidentiality agreements and can only use your information to provide services on our behalf.
Legal Requirements
We may disclose your information if required by Australian law or in response to valid legal processes such as court orders or government investigations. We will notify you of such disclosures unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you via email and prominent notice on our platform of any such change in ownership.
Your Privacy Rights Under Australian Law
As an Australian business, omorivalent complies with the Privacy Act 1988 and the Australian Privacy Principles. You have several important rights regarding your personal information.
- Right to access your personal information we hold
- Right to request correction of inaccurate or incomplete information
- Right to request deletion of your personal information in certain circumstances
- Right to object to processing of your information for direct marketing
- Right to lodge a complaint with the Office of the Australian Information Commissioner
- Right to request information about how we handle your personal data
To exercise any of these rights, simply contact us at info@omorivalent.com or call +61394609339. We aim to respond to all privacy requests within 30 days.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your personal and financial data against unauthorized access, modification, or destruction.
Technical Safeguards
Our platform uses industry-standard encryption for data transmission and storage. All sensitive information is encrypted using AES-256 encryption, and we regularly update our security protocols to address emerging threats.
Access Controls
We maintain strict access controls, ensuring only authorized personnel can access your information on a need-to-know basis. All employees undergo privacy and security training as part of their onboarding process.
Regular Security Audits
We conduct regular security assessments and vulnerability testing to identify and address potential risks. Our security practices are reviewed quarterly by independent security professionals.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with our legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
- Account information: Retained while your account is active and for 7 years after closure for compliance purposes
- Transaction records: Kept for 7 years as required by Australian financial record-keeping laws
- Communication logs: Retained for 3 years for service quality and dispute resolution
- Marketing preferences: Kept until you unsubscribe or request deletion
- Usage analytics: Anonymized after 2 years and used for statistical purposes only
You can request deletion of your personal information at any time, subject to our legal obligations to retain certain records. When data is deleted, it is permanently removed from our active systems and cannot be recovered.
Cookies and Tracking Technologies
omorivalent uses cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, maintain your session, and analyze how our platform is used.
Types of Cookies We Use
- Essential cookies: Required for basic platform functionality and security
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Help us understand how users interact with our platform
- Security cookies: Protect against fraud and maintain account security
You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality. We do not use cookies for third-party advertising or tracking across other websites.
International Data Transfers
While omorivalent operates primarily in Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.
All international transfers comply with Australian Privacy Principles, and we only work with providers who demonstrate adequate privacy protections. We maintain data processing agreements with all overseas providers that include strict privacy and security requirements.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you via email and display a prominent notice on our platform.
Minor changes, such as clarifications or formatting updates, may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our platform after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you may close your account and request deletion of your information.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@omorivalent.com
Phone: +61394609339
Mail: 5/1 Savery Way, Rockingham WA 6168, Australia
Our privacy team typically responds to inquiries within 2 business days. For urgent privacy concerns, please call us directly during business hours.